bet365 US Review

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Carl Zee for Bookies.com

By Carl Zee | | 7 mins

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Originating in the United Kingdom, bet365 has come to the east coast in the United States, partnering up with Hard Rock Atlantic City in New Jersey. Licensed and regulated by the New Jersey Division of Gaming Enforcement, let’s take a deeper dive into their online casino.

Read our bet365 Sports Review and Claim Your Welcome Bonus

Key Features

  • Decent welcome bonus
  • Extensive sports offerings
  • Live streaming content

bet365 currently offers an online casino and sportsbook, as well as a live streaming platform for sporting events.

Welcome Bonus

Upon registering for an account, players may receive bonus bets up to $100. To get this, you must deposit a minimum of $10. The bonus bets reflect the amount deposited, with the maximum being the $100.

To get this, you must place a qualifying offer, which is by placing your initial deposit on a sporting event with -500 odds or greater.

State Restrictions

bet365 can only be used while in the confines of New Jersey. While you may make deposits and withdrawals from outside of the state, bear in mind that you will not be able to place any actual real-money wagers.

Up to $100 in Bet Credits

Make a qualifying deposit (min $10), place bets to deposit value, once they are settled, matched amount in Bet Credits available to use. Bet Credits risk excluded from returns. T&Cs apply

Betting Markets

When you decide which event to bet on, and what type of bet to place, the betslip on the right-hand side of the site will populate with your request. Here, you can input the amount you wish to wager.

Here are the sports and bet types offered at bet365:

  • Football
  • Basketball
  • Baseball
  • Hockey
  • Soccer
  • Tennis
  • Boxing
  • MMA
  • Cricket
  • Darts
  • Golf
  • Rugby
  • Motor Sports
  • Aussie Rules Football
  • Cycling

Players can find the following markets for the sports mentioned above:

  • Moneyline
  • Totals
  • Spread
  • Parlay
  • Teasers
  • Live Betting
  • Cash Out

App and Site Experience

Although this product is currently only available on desktop at the moment, bet365 does have plans to launch mobile applications in the near future with the NFL season rolling in soon.

Starting at the top of the page, you will see the bet365 logo, links to access the sportsbook, the games that are currently live and casino, as well as where to join the site or login. While this may be a minor flaw, when we talked about in the “cons” section of this review that the interface was a bit lackluster, traditionally, the sportsbook logo acts as a home button, but this is not the case for bet365. Again, this is a minor thing but something that bet365 could maybe hotfix.

Just below this there are direct links to the following: Live Streaming, Help, a language setting, how you’d like the odds to be displayed and the Services button, which we touched on earlier. In addition to the Help menu that can be accessed here, you can also check out their responsible gaming, banking, mobile/tablet, live streaming, promotions and the welcome offer here as well.

Speaking of live streaming, the way this service works is simple: Just click on the link to access it. There will be a list of available games to stream. If you’re logged in, just click on one of the games and the game will appear on screen immediately. It’s that simple.

Then after all this preamble, we arrive at where we find the sports. On the left-hand side they are sorted and you can filter them that way, or, there are logos for different sports in the center of the page, followed by the sports listed with odds attached, too.

Everything is laid out properly. It’s definitely not the most attractive interface we’ve seen, but it gets the job done. It does have the feeling of a page that may have been pushed to get live before the NFL season, which is OK. This page can be edited and hot fixed as it goes along.

Let’s also discuss the registration process. This is a quick and simple form that will ask for the following information in this order:

  • Name
  • Date of birth
  • Last four digits of your social security number
  • Email
  • Contact number
  • Address
  • Create a username
  • Create a password
  • Make a security PIN (4 digits)
  • Set preferences for time-zone, how you’d like odds displayed, etc.
  • Agree to their terms of service

This information is important in identifying who you are and will protect you in future use of the site.

Customer Support

Toward the top, right-hand corner of the page you will see a button that says “Services”. When you click on this, a drop-down menu will appear. Click on “Help” and then click on “Contact Us”.

Here, you will find the various methods bet365 has provided in order to contact them with any assistance you may need, beyond their FAQ section.

They list a live chat, email and telephone that is available 24/7 in addition to a mailing address, which is not something we commonly see in the “Contact Us” section of online sportsbooks.

Depositing and Withdrawals

During our review process we found players have a lot of choice in terms of depositing and withdrawals at bet365 NJ. Payment options available include but are not limited to the following methods:

  • Online Banking
  • bet365 Branded MasterCard
  • PayNearMe
  • Cash Cage
  • Visa/MasterCard
  • Skrill
  • PaySafe Card
  • PayPal

Please check the bet365 website for an up to date overview.

Final Verdict

Although we have critiqued bet365’s aesthetic and interface, we must say that the core of this product is definitely strong. They offer all of the sports you’d ever want, a live streaming service to watch certain games straight from their platform and have a few excellent promotional offerings, which will be appealing when the NFL season starts.

If you’re in the New Jersey area, definitely take bet365 out for a test drive. There is a lot of notable potential here.

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bet365 US Review

Key Features

  • Decent welcome bonus
  • Android compatibility
  • Simple, yet effective site interface

Products Available

bet365 not only offers their online casino, but they also have a platform for live streaming sports and an online sportsbook, too.

Welcome Bonus

The welcome offer for bet365’s online casino is straightforward. When you sign up, you will receive a 100 percent match on any deposit ranging from $20-$200.

To be able to withdraw these bonus funds, players must complete a 15x playthrough of the deposit + bonus amount. Meaning, if you deposit $100, you must wager $3,000 on the site. While 15x may sound high, we have seen this amount be up around 40. This is a fair playthrough requirement.

State Restrictions

You may only make real-money wagers inside the state of New Jersey. This is tracked via a geolocation software implemented by bet365. You may may deposits and withdrawals outside of the state, though.

New Player Bonus up to $200

T&C's Apply, 21+, Please Gamble Responsibly.

Desktop/Mobile Experience

Available on both desktop and Android devices, bet365 does note that an iOS platform will also be coming soon. To download the Android application, you must visit the site from your device and download the link directly from the site. On desktop, as mentioned in the Pros and Cons section, the interface is simple, yet effective.

You’re able to go between the home page, sportsbook and casino at the top of the page, along the same line on the page is where you login and register for an account. Below this is there you will find a link to the page where the Android download is available, with the “Services” drop-down menu to the far right, with the “Help” menu, Responsible Gaming and Banking information.

After all of these options, we finally arrive at the games and they are sorted by Featured, Table & Card, Bonus Slots, Video Slots, Arcade and Jackpot games. Under these filters the games and graphics are listed, depending on your filter selection. They are displayed prominently, though this does not slow the site down whatsoever.

Everything runs extremely smooth. There is not a bunch of graphics on the page, which definitely helps with buffering times. Again, it may not be the most attractive interface, but it gets the job done.

Lastly, let’s look at the registration process. This is done on a single form and asks for some personal information. This is needed in order to not only identify who you are, but to keep your account and you safe in the future.

  • Name
  • Date of birth
  • Last four of your social security number
  • Email
  • A contact number
  • Address (including city and state)
  • Desired username
  • Desired password
  • Create a 4-digit security PIN
  • Preferences for time zone, odds display
  • Confirm their terms of service

Game Variety at bet365

As of right now there are no exclusive VIP offerings. Betting limit information can be obtained within each individual game, as this varies widely. Also, bet365 does clearly list any notable software partners on their site. We will update if this information changes.

  • Roulette: American, French, European and Master
  • Blackjack
  • 54 Bonus Slots including titles such as Double Stacks
  • Over 125 Video Slots including titles such as Witch Pickings
  • One Jackpot Slot: Divine Fortune

Customer Support

Near the top of the page you will see a button that says “Services”. This can be found just below where you’d sign up or login to your account, next to the time clock on the site. After this, a drop-down menu will appear. Click on “Help”.

Next, click “Contact Us”. This will be found to the left of this page. There are two rows, with three bits of information in each. On the top row, furthest to the left is where you will find this.

Here, there are four ways to contact bet365 outside of their FAQ section: 24/7 live chat, email and phone support, in addition to a mailing address, too. Finding a mailing address in the contact information is uncommon. While it won’t provide the most immediate results exactly, it does leave a nice impression that they are willing to display their mailing information so prominently for users to have access to if needed.

Payments and Banking

During our review process we found there are plenty of ways you can deposit into and withdraw from your bet365 online casino wallet. A few examples available at the time include:

  • Online Banking
  • bet365 Branded MasterCard
  • PayNearMe
  • Cash Cage
  • Visa/MasterCard
  • Skrill
  • PaySafe Card
  • PayPal

Please check the bet365 website for an up to date list, including deposit and withdrawal limits.

Our Verdict

The simplicity and minimalistic nature of bet365 does leave a lasting, charming effect on you as a user, at least in our experience. There are ample ways to interact with the site from a bank perspective, and the game selection is solid. Of course, adding live dealer games would be an added bonus, but we understand the logistics for that are a bit more complicated than just adding new slot machines.

Everything from the registration process to navigating the site is exceedingly simple. Hopefully bet365 is able to add iOS soon, as this type of casino will translate well on this platform. Should you find yourself in New Jersey, give bet365’s online casino a spin. We recommend it.