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Joining the fray that is the New Jersey online casino market later than most in June 2018, Hard Rock Atlantic City, along with its partner in Gaming Innovation Group, has set out to present a product to captivate an already over-saturated market.
With such a prominent name brand recognition, Hard Rock Atlantic City is a great position to make up for lost time, though coming in late does require a bit more patience. Keeping all of this in mind, we are here to examine the product first and foremost. Let’s do just that.
Hard Rock Casino Welcome Bonus
The welcome bonus offers high monetary upside. Hard Rock Atlantic City offers a 100 percent match up to $1,000 and 50 free bonus spins. To be able to access the bonus funds, players must complete a 20x playthrough. However, not all dollars spent are created equally.
If you play slots, the 20x remains true. However, video poker and/or table games only account for 20 percent of a full dollar. As a result, $5 spent video poker and/or table games is essentially equivalent to $1.
You may only make wager inside of the state of New Jersey. This is upheld on Hard Rock’s end by using geolocation software. You can make deposits and withdrawals outside of state, though.
App and Site Experience
Hard Rock Atlantic City may have joined the scene late, but they wasted little time in getting mobile apps ready, in addition to their desktop iteration. You can also access their product on iOS and Android, too.
iOS can be downloaded directly through the App Store, whereas the Android version, must be downloaded straight from their site. Also, what’s an added bonus is that, regardless of where you access Hard Rock Atlantic City, the product resembles itself on all of these platforms.
To access the casino, there is a “Games” section on the left-hand side of the screen. Here, you will find the different games that are offered, as they are displayed a scroll across the page. Depending on your selection, the games will immediately appear below this bar, with graphics in tow. There is also a search bar if you’re looking for a specific title.
While we’re here, let’s look at the registration process at Hard Rock Atlantic City.
Hard Rock Atlantic City has an interesting registration process. As we mentioned, you get 50 bonus spins. During the sign up process, you will see the bonus spins total climb, getting a portion of the 50 per page. This is a bit more interactive than most registration processes we’ve seen. Overall, the process is broken down into five steps:
- 1. Provide your email and create a password
- 2. Provide your name, date of birth and best contact number
- 3. Complete address
- 4. Gender and created security question
- 5. Confirm terms of service
Game Options and Features at Hard Rock Casino
At Hard Rock Atlantic City, there are a few companies that they enlisted on the software side of things to make these games function so well. The list includes some of the top units in the business, such as NetEnt, Evolution Gaming and IGT.
Here are the games offered:
- Video Poker
- Instant Win Games
- Table Games: Casino Hold ‘Em, 3 Wheel Roulette, Double Bonus Spin Roulette, Blackjack, Roulette Master and a traditional Roulette game
- Live Dealer Games (Playable from 11 a.m. - 3 a.m. eastern time): Baccarat, Blackjack, Roulette, Three Card Poker, Texas Hold ‘Em
- Slots: Hundreds of slots including prominent titles like Gorilla Go Wild and a jackpot casino, Cleopatra, which is approaching $700,000
In total, there are nearly 400 possible games to choose from.
Customer Support At Hard Rock Casino
At the bottom of the page, you will immediately notice the “Contact Us” button. Here, Hard Rock Atlantic City lays out three ways, in addition to their FAQ section in which you can receive customer support.
These include email, and 24/7 live chat and/or telephone support. You can also access the live chat in the bottom left-hand corner of each page on the site, regardless of the page you are on.
Having various methods and a wide range of hours of operation are vital to online casinos. You want to make yourself available to customers for anything they may need and Hard Rock Atlantic City has done that, and then some. These are excellent offerings from the customer service department.
Payment Options At Hard Rock Casino
Below, you will find an entire comprehensive list of the various deposit and withdrawal methods available at Hard Rock Atlantic City. The exact minimum and maximum amounts for each method aren’t currently displayed on the site, however. For withdrawal time, though, we can say that we did get our funds back in a timely manner through the ACH method.
Let’s look at some of the methods that may be foreign to new players.
- PayNearMe: A cash deposit done at the 7-Eleven
- Play+: A reloadable card through Hard Rock Atlantic City
- Cash Cage: Visiting Hard Rock Atlantic City in person
Final Verdict of Hard Rock Casino
Hard Rock Atlantic City started out behind the eight-ball. Trying to grab new customers could be a bit difficult if they’ve already found their favorite online casinos. However, that does not deter Hard Rock Atlantic City from its quest of being a top-tier outlet. At lunch, they provided Live Dealer games. They’re coming out swinging and it’s clear and evident they want to become a household name in The Garden State.
With their excellent presentation, coupled with their wide array of games including five live dealer offerings, if you’re in New Jersey you should give Hard Rock Atlantic City a fair shot at where you will be doing your next online wagering.