Chumba Casino Bonus: Free Sweeps Coins
The Chumba Casino bonus presented is straightforward. You are given a portion of its two virtual currency offerings: Gold Coins and Sweeps Coins.
At the start, you are given 2,000,000 Gold Coins. These can only be used for play on the site and cannot be redeemed for cash. You are also given 2 Sweeps Coins. Sweeps Coins cannot be purchased and have no inherent value. You can receive more as a bonus when buying more Gold Coins as well.
Sweeps Coins can be used to play Chumba Casino’s games, and Sweeps Coins won as prizes when playing Sweeps Coins games can be redeemed for prizes, including cash prizes. That’s the “sweepstakes” part of the equation.
Registration at Chumba Casino
As a social casino, Chumba Casino underscores this idea of social gaming right from the start of the registration process. Rather than go through a traditional sign-up procedure, you can create an account by linking your Facebook. This saves steps during registration. In our experience, this is a much better way to register.
Of course, the “normal” process isn’t time consuming at all. After you provide your name, email, password and agree to the terms of service, you’re ready to go.
However, in order to take out Sweeps Coins, you must have a verified account. This is done by sending Chumba Casino ([email protected]) two forms of identification:
- Primary: Passport, State driver’s license, National ID, or other government issued ID
- Supporting: Utility bill, Lease agreement, Bank statement, Medical insurance
This verification process can take about 5 days to complete.
Desktop/Mobile Experience at Chumba Casino
Chumba Casino is available on desktop, mobile web browsers and you can self-download the casino app.
Starting with the desktop, at the default page, you can sign in or sign up in the upper-right corner of the page. Also, across the top of the page are links to the homepage, the games, casino strategy, the about page and a contact page. There are also ads on this page that showcase various things such as people having a chance to win real money and other prizes.
While you can see the games on this page, you will enter the game portal after you sign in.
From here, you can scroll through the game options. Everything on both the default page and the game page are easy to navigate. Once on the game page, scrolling through the games can be a bit clunky at times in our experience.
Overall, though, with everything being on one screen, it’s impossible to get lost. Your currency is at the top as well as the options to buy more or redeem. There is also a collapsible drop-down menu toward the right of the page. Here, you can access an additional help desk and view gaming history.
Moving over to mobile, once you access the game portal on mobile—which is the same as desktop—you are asked to rotate your phone sideways. From here, you can self-download a Chumba Casino app. For example, for iOS users, you can save it to your homepage.
The only difference between the mobile version and this app version is that on the app version, you won’t be using the mobile browser directly.
Here, the game portal has all of the same games but everything is condensed. The layout is the same minus the games being displayed at the bottom of the screen and you must scroll to the left or right to view all of the titles. In using both mobile and desktop, mobile is probably better due to the layout. It’s just more convenient.
Game Options and Features at Chumba Casino
As a social casino, Chumba Casino has created all of the games in-house. In total, there are 73 titles. While these are all created by Chumba Casino, it is clear that some were made to simulate all of the popular online casino games.
For instance, you’ll find Blackjack and Jacks or Better (poker) as table games, but for slot machines, titles such as Super Hot 7’s and King of Gods, which features an image of Zeus, mimic pretty standard slot titles at traditional online casinos. This will help users from online casinos, however, as it is a familiar style.
Here is a complete breakdown of the games:
- 62 Regular Slot Machines: These require a minimum of $0.01 Sweeps Coins or 100 Gold Coins.
- 9 Progressive/Jackpot Slot Machines: These require a minimum of $0.01 Sweeps Coins or 250 Gold Coins. These kinds of slot games have a jackpot total that gradually increases until someone does win. Some titles are Stampede Fury, Wild Roads, Triple Double Fever and Vikings of the North. All of the jackpots are paid out in Sweeps Coins.
- 1 Blackjack: This can be wagered on with a minimum of 10,000 gold coins and a maximum of 1,000,000 gold coins or a minimum of 1 Sweeps Coins and maximum of 250 Sweeps Coins.
- 1 Video Poker (Jacks or Better): The minimum buy-in is 10,000 gold coins or 1 Sweeps Coins.
All of these casino games are available on both desktop and mobile.
Social Community at Chumba Casino
Chumba Casino has done an excellent job at building a brand on social media platforms.
Below, we will look at three different platforms and look at the followings and what you can find on each page. Chumba Casino does a great job promoting the different competitions, giveaways, promotions, prizes and when/if applicable sweepstakes (Chumba Casino Free Sweeps) on all platforms, posting multiple times a day on all social platforms.
- Facebook: 663k likes. This is a massive and legit audience. There is plenty of interaction on each post.
- Instagram: Nearly 14k followers.
- Twitter: Around 4,700 followers.
All Chumba Casino sites on social media will also let users know if there are fraudulent social media accounts portraying them to be an affiliate, increasing the security already offered. Lastly, there are links on all platforms that redirect to the Chumba Casino site.
Customer Support at Chumba Casino
The best way to break down the customer support at Chumba Casino is what is available on the homepage, game portal and Facebook.
On the homepage, there is a “Contact” button at the top of the page and at the bottom. You will be able to fill out an email form here. We used that method and received a response, though it took some time and was incomplete and required follow-up. There is also an FAQ section under the “About” page.
Through the game portal, under the collapsible drop-down menu, there is a contact button. Here, you can submit a request, or look through an additional FAQs section.
Lastly, you can contact Chumba Casino directly on Facebook.
Payment Options at Chumba Casino
Being a social casino, players do not exactly deposit, per se. Instead, players will get replenishments of gold coins periodically. However, if you do not want to wait, you can purchase gold coins and more using a few payment methods.
These payment methods include via credit card (Visa, MasterCard, American Express) Skrill, Rapid Transfer or ACH. Currently, Chumba Casino is offering players to purchase gold coins (2,000,000) and a bonus 20 Sweeps Coins for $10.
Currently, your PayPal account will be of no use as Chumba Casino does not accept PayPal yet.
As we indicated, after sending in your necessary credentials, the process for approval could take five days. After this, players can take out Sweeps Coins, but only ones they have won.
The redemptions will go into your bank account and could take up to 14 days to process. As with purchasing, you cannot use PayPal to make a redemption.
Social casinos are meant to be fun and integrate a social community, and Chumba Casino does that and more. This is social gaming at its finest. Again, the point here is to have fun and with the 73 game offerings, Chumba Casino provides just that.
The only complaint is that customer service can be a bit slow to get back to you if the FAQs do not fully answer your questions. Fortunately, there are various options available.
All in all, if you want to have fun playing casino games and your state does not have legal online casino gaming, this is a great option. You could even win real cash prizes!