SugarHouse Sportsbook Review 2021

SugarHouse Sportsbook Review

SugarHouse Sportsbook offers great bonuses, a lucrative loyalty program, strong customer service and a sophisticated sports betting platform. It has emerged as one of the most popular online sportsbook brands in New Jersey and Pennsylvania, where it has a strong record of delivering prompt, reliable payouts. This SugarHouse Sportsbook review highlights the bonuses on offer, the registration process, the desktop user experience, the features of the sports betting app, the quality of the odds, deposit and withdrawal options, and other important considerations for anyone interested in downloading the SugarHouse app.

Pros and Cons

Pros
Appealing SugarHouse sign-up bonus and great promotions
A trustworthy brand with an impeccable reputation
Helpful customer service
Live streaming of several sports
Very broad sporting coverage
Cons
App users have complained about bugs and glitches
Newsfeed can prove irritating

SugarHouse Review Summary

SugarHouse excels in several important areas. It covers more sports than most of rival online sportsbooks, provides hundreds of betting options on big games and its odds are competitive. The bonuses on offer at SugarHouse Sportsbook are also impressive, from the simple, appealing sign-up offer to the short-term promotions aimed at existing customers. It also has great customer service, live streaming and a reputation for delivering very quick payouts.

There are a couple of areas that could be improved. Users have complained about glitches in the mobile app, which has not been updated for a couple of years. It could also provide a broader list of deposit and withdrawal options and extend customer support to 24/7 opening hours. However, those are pretty minor issues, and the pros significantly outweigh the cons, so we can provide a very positive SugarHouse Sportsbook review.

SugarHouse Online Sportsbook

SugarHouse was a casino located on the site of a former sugar factory in Philadelphia, which has now been renamed Rivers Casino Philadelphia. Chicago-based parent company Rush Street Interactive (RSI) also owns Rivers Casino properties in Pittsburgh, Illinois and New York. RSI decided to expand into online casino gaming in 2016, so it launched the PlaySugarHouse brand in New Jersey, taking the name from its land-based casino in Philadelphia

When the federal sports wagering brand was overturned in 2018, RSI also moved into sports betting. It launched SugarHouse Sportsbook for the Philadelphia region of Pennsylvania and BetRivers for the Pittsburgh region, while the SugarHouse brand in New Jersey added a sportsbook. RSI eventually decided that BetRivers was the stronger brand, so it has launched BetRivers in Indiana, Illinois, Michigan, Iowa, Colorado, Virginia and West Virginia, and pushed it Pennsylvania operation under the same brand. However, SugarHouse is still going strong in New Jersey. RSI is now listed on the New York Stock Exchange, and its share price has increased significantly since launching in April 2020.

SugarHouse

Deposit $250, Get $250 in Free Bets - Promo Code: GAMBLING250

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SugarHouse Sportsbook Promo Code

SugarHouse promo codes offer one of the best sign-up bonuses among online sports betting sites in New Jersey. New customers will receive a 100% deposit match worth up to a maximum of $250. Simply follow the link on this page, sign up for an account and deposit up to $250. SugarHouse will match it 100%.

This welcome bonus has just a 1x playthrough requirement. That means you only need to place one bet, and you can withdraw any winnings you earn. Bet365 has a larger deposit match welcome bonus, but none of BetRivers’ other competitors provide such an appealing welcome offer. It also provides a long list of additional promos for existing customers, plus a loyalty program. So, the SugarHouse online sportsbook is a great option for bonus hunters.

Registering at SugarHouse

Signing up for a SugarHouse account is quick and simple. Just follow these steps:

  1. Visit the operator's wesbite and click “Join now.”
  2. Decide on a username and select a strong password.
  3. You will be prompted to enter a SugarHouse sportsbook bonus code to claim your welcome bonus. You can use GAMBLING250.
  4. Type in your name, address and date of birth, and select your gender.
  5. Set up security questions and answers, and then provide your mobile number and the last four digits of your SSN.
  6. If you accept the terms of use, click “Complete.”

A final step requires you to verify your account by providing proof of identity and address. You can then start betting.

SugarHouse Sports Betting

SugarHouse Sportsbook covers more sports than the majority of its rivals in New Jersey. For example, you can bet on the Super Bowl, beach volleyball, lacrosse, surfing, netball and the Finnish sport of Pesapallo. Yet its coverage is naturally devoted to the most popular sports:

It covers each of those sports in exhaustive detail. For example, basketball fans can bet on leagues in Europe, Asia, Australia, New Zealand and Puerto Rico alongside the NBA, NCAAB and WNBA. There is betting on the CFL in addition to the NFL and NCAAF, while hockey fans can bet on plenty of European leagues and there are some niche baseball tournaments too.

You can often find more than 150 betting markets on a single game. There is a same game parlay builder on football, basketball and soccer too, which broadens your options. On the subject of soccer, SugarHouse Sportsbook covers a huge selection of leagues from across the world, and it has more than 400 betting options on each Premier League game.

There are lots of additional sports for SugarHouse New Jersey customers to bet on:

  • Australian Rules
  • Beach Volleyball
  • Cricket
  • Cycling
  • Darts
  • Lacrosse
  • Netball
  • Rugby League
  • Rugby Union
  • Snooker
  • Surfing
  • Table Tennis

SugarHouse Sportsbook does not simply pay lip service to those sports. It has a wealth of betting options available on them, including pre-game, live and futures markets. The live betting section is fantastic, so you will never be short of action when using the SugarHouse app or desktop site.

Site Experience

The user experience offered by the SugarHouse desktop site is superb. It is very easy to find your way around the site, with a strong search function, an intuitive layout and lots of menus and shortcuts. The bet slip populates well. It is easy to access promotions, rewards, the help center and customer service.

It is perhaps not the most attractive site. The text is large and a little clunky, and the gray, blue and yellow color scheme is sometimes jarring. There is also an annoying news feed at the right of each page, which highlights recent casino winners. However, it should not take long to grow accustomed to the design quirks. The large text actually makes the betting process quicker, and the overall experience is strong.

Betting Interface: User-Friendly
Mobile Betting: Yes
Betting App: Apple, Android
Live Sports Betting: Yes
Live Sports Streaming Yes

Mobile App Experience

The SugarHouse Sportsbook app has drawn some complaints from users due to assorted bugs and glitches. It has not been updated since 2019, so it could do with an upgrade. The SugarHouse app has not received many user reviews on the App Store, but its average rating leaves a lot to be desired. This is a key area in which SugarHouse could improve going forwards.

SugarHouse GeoComply

You will need to use a GeoComply alongside the SugarHouse sports betting app to prove that you are located in New Jersey when using it. This is standard practice for all licensed sportsbooks. You can head to the location services section, check out the list of apps, find the SugarHouse app and change it to “Always” or “When Using the App” to ensure you have no problems in this regard.

Quality of the Odds

The SugarHouse Sportsbook odds are pretty average. It tends to take an extra point here and there on its spreads and totals. For example, instead of a standard juice -108 / -102 line, it will offer -108 / -113. While looking to make NFL picks, we also found some NFL spreads where it was charging even more juice, which is worth bearing in mind. However, its moneyline, prop betting and futures betting odds are broadly in line with those provided by its key competitors.

SugarHouse

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Notable Features

The SugarHouse online sportsbook offers customers a bunch of exciting features designed to improve the experience and provide the bettor with more options. These are some of the top features available:

Live Betting & Streaming

You will find a terrific live wagering section at SugarHouse Sportsbook. It covers all the major sports, along with more niche sports, and provides dozens of in-play betting markets. If you click on the “Stream” option, you will be able to watch tennis, soccer, table tennis and other sports while betting on the action. If there is no streaming, SugarHouse offers live stats and updates. MLB fans can bet on the outcome of each pitch, while tennis bettors can predict the outcome of each point, so it is an in-depth live betting section.

Cash Out

You can cash out your bet early at SugarHouse Sportsbook. This lets you claim an early profit if your team is winning or claw back a portion of your stake if your team is losing.

Stats

SugarHouse provides stats to help you make informed betting decisions. You can see recent results, head-to-heads and more information alongside the betting options, and there are also live stats when the game is underway.

Understanding Betting Options

SugarHouse provides an extremely comprehensive range of betting options. As mentioned earlier in this SugarHouse Sportsbook review, you can find more than 400 betting options on big soccer games, and you can bet on the outcome of every point in a tennis match or every pitch in an MLB game, while bet builders give you even more flexibility.

Minimum Bet

The minimum bet on most markets at SugarHouse is $1.

Maximum Bet

The maximum bet varies according to the sport, league and betting market you choose, but the overall maximum is $250,000. Soccer typically has the highest limits.

Reduced Juice

SugarHouse Sportsbook is not a reduced juice sports betting site. In fact, it often charges more than the standard juice dime lines that you find at rival sportsbooks. However, the odds on moneylines and props are generally strong, and the bonuses and loyalty program help you improve your expected return.

Deposit & Withdrawal Methods at SugarHouse

SugarHouse provides a smaller range of deposit and withdrawal methods than most sports betting sites. However, it is quick to process payout requests, and it makes the banking process quick, smooth and simple.

SugarHouse

Deposit $250, Get $250 in Free Bets - Promo Code: GAMBLING250

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Depositing Money

You can use a credit card, debit card, ACH bank transfer, a SugarHouse Play+ card or PayNearMe to fund your SugarHouse account. Alternatively, you can head to the casino cage - Golden Nugget in Atlantic City - and pay in cash. All deposits are free and instant. The minimum deposit is $10, and the maximum varies depending on the method used. Contact customer service to discuss making a large deposit.

Withdrawing Money

The list of SugarHouse payout options is also relatively short. You can go for an ACH bank transfer, a SugarHouse payout via your branded Play+ card, a check in the mail or cash at the casino cage. Once again, popular payment providers like PayPal, Skrill and Neteller are not included.

How Does SugarHouse Payout?

SugarHouse is very quick to approve payout requests. They are generally approved in under 24 hours, whereas rival sportsbooks will keep you waiting three-to-five days to process withdrawal requests. The SugarHouse payout times then vary according to which of the SugarHouse payout options you select. You will get your money instantly via Play+ or cash at the cage, but ACH takes two-to-five business days, and a check by mail will take 10 to 14 business days.

SugarHouse Sportsbook State Restrictions

SugarHouse is likely to remain confined to New Jersey. It is already a household name in both states, but parent company RSI has opted to use the BetRivers brand for its nationwide expansion.

SugarHouse New Jersey

The PlaySugarHouse online casino launched in New Jersey back in 2016. In August 2018, SugarHouse Sportsbook also launched in the state, making it the third online sportsbook to go live in New Jersey. It operates on the master license of the Golden Nugget Casino in Atlantic City and it is licensed and regulated by the New Jersey Division of Gaming Enforcement.

SugarHouse Casino

PlaySugarHouse has built up a loyal customer base. It is a great online casino, which runs on proprietary software owned by RSI. It features games from some of the world’s leading software developers, including Scientific Games, IGT, NetEnt and Evolution Gaming. You will find hundreds of slots, table and card games, video poker titles, progressive jackpots, and live dealer games. The online casino is very easy to navigate. It offers attractive bonuses too.

Loyalty Program

You will join the iRush Rewards program when you register for an account with SugarHouse online sportsbook. It allows you to accumulate loyalty points for placing sports bets, and they can later be exchanged for free bets and prizes. You will also be able to climb the loyalty tiers and work your way up to VIP level, which offers extra perks.

SugarHouse Customer Support

SugarHouse provides customer support from 9:30 a.m. to 2 a.m. ET, seven days a week, via live chat. Some competitors offer 24/7 customer support, but others do not provide live chat and force you to send an email and wait for a response instead. SugarHouse is above average in terms of the support it provides. We tested out its customer service capabilities, and we were impressed by the knowledge and professionalism displayed by the representatives, and the short waiting times. There is also a comprehensive SugarHouse Sportsbook FAQ section, and a bot can search it for you.

SugarHouse

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Safety and Security

SugarHouse has a flawless record for safety and security. It has managed to keep all players’ details secure ever since it launched, thanks to an investment in robust encryption software. The level of safety provided is similar to that on offer at a major bank. Just be sure to choose a strong password.

Responsible Gambling

SugarHouse also has a spotless record thus far for responsible gambling. Scroll down to the bottom of any page and click on the gold, black and white “RG” logo to be transported to SugarHouse’s responsible gambling page. It is one long slab of text, which does not look great, but it gets the job done. You will see advice on how to avoid problem gambling, information about the limits you can impose upon your account, and links to charities and organizations that can help.

Our Verdict of SugarHouse Sportsbook

SugarHouse Sportsbook provides sports fans in New Jersey with a great all-round experience. The bonuses and promotions are appealing, the loyalty program is excellent, it covers a huge range of sports in exceptional depth, the desktop site is user-friendly, payouts are very quick and the customer service is helpful.

There are a few areas that could be improved. We would like to see an upgrade to the app, more deposit options, and 24/7 customer support, but it is generally hard to find fault with SugarHouse Sportsbook. It is a secure, trustworthy sports betting brand, and we highly recommend it.

SugarHouse Sportsbook FAQs

Is SugarHouse Sportsbook legit and legal?

SugarHouse is a legitimate online sportsbook that is licensed to operate in New Jersey. In other states, the parent company - Rush Street Interactive - offers a brand called BetRivers. In Pennsylvania, you can still technically choose either SugarHouse Sportsbook or BetRivers, as SugarHouse brand is more popular in Philadelphia and BetRivers is more prominent in Pittsburgh.

Can I join SugarHouse from the USA?

The SugarHouse Sportsbook app is only available in the USA, as it is not an international brand. You can join the sportsbook SugarHouse provides if you are located in either Pennsylvania and New Jersey. Elsewhere, it offers BetRivers, which is very similar.

What states can use SugarHouse?

SugarHouse takes its name from a land-based casino in downtown Philadelphia. It is available in Pennsylvania and New Jersey, but parent company Rush Street Interactive has opted to use its BetRivers brand in other states such as Indiana, Illinois, Michigan, Iowa, Colorado, Virginia and West Virginia.

Can I bet for real money at SugarHouse online sportsbook?

You can certainly bet for real money at the SugarHouse website and app. SugarHouse accepts a broad variety of deposit methods, and allows you to place wagers on thousands of sporting events each week. If you win, you can withdraw your money via a bank transfer, a SugarHouse Play+ card, a mailed check or cash at an affiliated casino cage.

Does SugarHouse match deposits for new customers?

PlaySugarHouse will match your initial deposit up to a maximum of $250 when you register for an account. If you deposit the full $250, you will be given $500 to play with. These funds have a 1x playthrough requirement, and you can then withdraw any winnings you earn.

How do I deposit money into my SugarHouse account?

SugarHouse Sportsbook has a smaller list of potential deposit options than most of its competitors. You can use a credit card or debit card, online banking (ACH), a SugarHouse Play+ card, PayNearMe, or cash at the casino cage. It does not accept e-wallets like PayPal, Skrill and Neteller.

How long do withdrawals take at SugarHouse?

Withdrawal speeds depend upon which SugarHouse payout method you go for. A bank transfer will take three to five days, and a check by mail takes up to 14 days, whereas Play+ withdrawals and cash at the casino cage are pretty much instant after your payout request is approved. It takes SugarHouse just 24 hours or less to process withdrawal requests, making it one of the quickest in the industry.

How does SugarHouse sportsbook payout?

You have just four SugarHouse payout options to choose from. You can get an immediate payout via your Play+ card or by requesting cash at the casino cage. If you are not in a rush, an ACH online bank transfer takes two to five business days to appear in your checking account, or you can be sent a check by mail, which takes 10 to 14 business days to arrive.

What sports are available to bet at SugarHouse?

SugarHouse Sportsbook offers a larger selection of sports to bet on than most of its competitors. You can wager on the Super Bowl, football, basketball, baseball, hockey, soccer, golf, tennis and UFC/MMA. Additional sports covered at the SugarHouse Sportsbooks include Australian Rules, beach volleyball, boxing, cricket, cycling, darts, lacrosse, motorsports, netball, Pesapallo, rugby league, rugby union, snooker, surfing and table tennis.

Does SugarHouse have an app?

There is a SugarHouse mobile app that you can download for any device operating on the iOS or Android systems. Users have complained of some glitches, but it worked reasonably well when we tested out.

How do I refer a friend at SugarHouse?

You will be issued with a referral code if you request one. Your friend can then enter your unique referral code when signing up for an account at PlaySugarHouse. You will then both receive a bonus.

About the Author

Martin Green for Bookies.com
Martin Green
Martin Green spent five years working at William Hill before becoming a journalist in 2009. He began working as a sports writer and professional tipster in 2014.